Privacy Policy

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Effective Date: September 16th, 2025

At Sacred Soulmates, we respect your privacy and are committed to protecting the personal information you share with us. Because our services involve sensitive and private matters such as relationship coaching and matchmaking, safeguarding your trust is one of our highest priorities.

1. Information We Collect

When you use our coaching or matchmaking services, we may collect the following information:

• Personal details: name, age, gender, marital status, location, and contact information.
   
• Religious and lifestyle information: level of religious practice, values, preferences, and priorities in a spouse.
   
• Coaching-related details: notes from sessions, goals, and progress.
   
• Payment information: billing details (processed securely through third-party payment providers).
   

We only collect information that is relevant to helping you on your marriage journey in a halal and respectful way.

2. How We Use Your Information

We use your personal information to:

• Provide coaching sessions tailored to your needs.
   
• Facilitate introductions for matchmaking purposes (with your explicit consent).
   
• Communicate with you regarding sessions, events, and services.
   
• Process payments and send receipts.
   
• Improve our services, while respecting confidentiality.
   

We will never sell, rent, or misuse your personal information.

3. Confidentiality & Matchmaking

• Information shared in coaching sessions is treated with strict confidentiality.
   
• For matchmaking, your profile details will only be shared with potential matches after you have given explicit permission.
   
• We encourage both brothers and sisters to maintain professionalism, respect, and Islamic etiquette throughout the process.

4. Data Storage & Security
 

• Your data is stored securely using password-protected systems.
   
• Only authorized Sacred Soulmates team members have access to your information.
   
• Sensitive details are not shared via public platforms or unsecured channels.
   

5. Your Rights

You have the right to:

• Access the information we hold about you.
   
• Request corrections or updates to your information.
   
• Request deletion of your data (subject to legal and contractual obligations).
   
• Withdraw consent for matchmaking at any time.
   

6. Third-Party Services

We may use trusted third-party providers (e.g., payment processors, email platforms, or scheduling tools). These services comply with data protection standards and only process your information as necessary.

7. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 sales@sacredsoulmates.co
🌐 www.sacredsoulmates.co